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The Nook - Design Studio, Logo

IMPRINT / DATA PROTECTION

1 / CONTACT ADDRESS & AUTHORIZED REPRESENTATIVE

The Nook - Design Studio

Barbara Kneubühler

Sälihügel 10

6005 Luzern

info@the-nook.ch

2 / GENERAL INFORMATION / INTRODUCTION

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG), every person is entitled to protection of their privacy and protection against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

 

In cooperation with our hosting providers, we make every effort to protect the databases as well as possible against unauthorized access, loss, misuse or falsification.

 

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

 

By using this website, you consent to the collection, processing and use of data in accordance with the following description. This website can generally be visited without registration. Data such as pages accessed or names of files accessed, date and time are stored on the server for statistical purposes without this data being directly related to your person. If personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

3 / PROCESSING OF PERSONAL DATA

Personal data is any information relating to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, procurement, erasure, retention, modification, destruction and use of personal data.

We process personal data in accordance with Swiss data protection law. If and insofar as the EU GDPR is applicable, we also process personal data on the following legal bases in conjunction with Art. 6 (1) GDPR:

lit. a) Processing of personal data with the consent of the data subject.

lit. b) Processing of personal data for the performance of a contract with the data subject and for the implementation of corresponding pre-contractual measures.

lit. c) Processing of personal data for compliance with a legal obligation to which we are subject under applicable EU law or under applicable law of a country in which the GDPR is applicable in whole or in part.

lit. d) Processing of personal data to protect the vital interests of the data subject or another natural person.

lit. f) Processing of personal data for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental freedoms and rights and interests of the data subject. Legitimate interests include, in particular, our business interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.

 

We process personal data for the duration required for the respective purpose or purposes. In the case of longer-term retention obligations due to legal and other obligations to which we are subject, we restrict processing accordingly.

4 / COOKIES

This site uses cookies. These are small text files that make it possible to store specific user-related information on the user's device while the user is using the website. In particular, cookies make it possible to determine the frequency of use and the number of users of the pages, to analyze behavioral patterns of page use, but also to make our offering more customer-friendly. Cookies remain stored beyond the end of a browser session and can be accessed again when you visit the site again. If you do not want this, you should set your internet browser so that it refuses to accept cookies.

A general objection to the use of cookies for online marketing purposes can be made for a variety of services, especially tracking, via the US site http://www.aboutads.info/choices/ or the EU site http:/ /www.youronlinechoices.com/ can be explained. In addition, the storage of cookies can be achieved by deactivating them in the browser settings. Please note that in this case not all functions of this online offer can be used.

5 / WITH SSL/TLS ENCRYPTION

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the browser's address line changing from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

6 / SERVER-LOG-DATA

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of server request

This data cannot be assigned to specific persons. This data will not be merged with other data sources. We reserve the right to subsequently check this data if we become aware of concrete indications of illegal use.

7 / THIRD PARTY SERVICES

This website may use Google Maps to embed maps, Google Invisible reCAPTCHA to protect against bots and spam and YouTube to embed videos.

 

These services of the American Google LLC use, among other things, cookies, whereby data is transferred to Google in the USA, whereby we assume that no personal tracking takes place in this context solely through the use of our website. 

 

Google has undertaken to guarantee appropriate data protection in accordance with the US-European and US-Swiss Privacy Shield.

 

Further information can be found in Google's privacy policy.

8 / CONTACT FORM

If you send us enquiries using the contact form, your details from the enquiry form, including the contact details you provided there, will be stored by us in order to process the enquiry and in case of follow-up questions. We will not pass on this data without your consent.

9 / RIGHTS OF THE DATA SUBJECT

Right to confirmation
Every data subject has the right to request confirmation from the website operator as to whether personal data relating to him or her is being processed. If you would like to exercise this right of confirmation, you can contact the data protection officer at any time.

Right of providing information
Every person affected by the processing of personal data has the right to receive information about the data stored about them and a copy of this information from the operator of this website at any time and free of charge. In addition, information may be provided about the following: 

  • Purposes of processing.

  • Categories of personal data processed.

  • Recipients to whom the personal data has been or will be passed on.

  • if possible, the planned period of storage of the personal data or, if this is not possible, the criteria for determining this period.

  • the existence of a right to rectification or deletion of personal data concerning you or to restriction of processing by the controller or a right to object to such processing.

  • the existence of a right to lodge a complaint with a supervisory authority 

  • if the personal data is not collected from the data subject: all available information about the origin of the data.

 

In addition, the data subject has the right to be informed whether personal data has been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to receive information about the appropriate safeguards in connection with the transfer. If you would like to make use of this right to information, you can contact our data protection officer at any time.

Right to rectification
Every person affected by the processing of personal data has the right to request the immediate correction of inaccurate personal data concerning them. In addition, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data - including by means of a supplementary statement.
If you would like to exercise this right to rectification, you can contact our data protection officer at any time. 

Right to deletion (right to be forgotten)
Any person affected by the processing of personal data has the right to obtain from the controller of this website the immediate deletion of the personal data concerning him or her if one of the following reasons applies and the processing is no longer necessary:

  • The personal data have been collected or otherwise processed for purposes for which they are no longer necessary. 

  • The data subject withdraws the consent on which the processing was based and there is no other legal basis for the processing.

  • The data subject objects to the processing on grounds relating to his or her particular situation and there are no overriding legitimate grounds for the processing, or in the case of direct advertising and related profiling, the data subject objects to the processing a.

  • The personal data was processed unlawfully.

  • The deletion of personal data is necessary to comply with a legal obligation under Union or Member State law to which the controller is subject.

  • The personal data was collected in relation to information society services offered that are aimed directly at a child.

 

If one of the above reasons applies and you would like to have personal data stored by the operator of this website deleted, you can contact our data protection officer at any time. The data protection officer of this website will ensure that the deletion request is complied with immediately. 


Right to restriction of processing
Any person affected by the processing of personal data has the right to request the controller of this website to restrict processing if one of the following conditions is met: 

  • The accuracy of the personal data is contested by the data subject for a period enabling the data controller to verify the accuracy of the personal data.

  • The processing is unlawful, the data subject objects to the deletion of the personal data and instead requests the restriction of the use of the personal data.

  • The data controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the assertion, The data subject has objected to the processing on grounds relating to his or her particular situation, and it It is not yet clear whether the legitimate interests of the person responsible outweigh those of the data subject.

  • If one of the above conditions is met, you can contact our data protection officer at any time to request that the operator of this website restrict the processing of personal data. The data protection officer of this website will arrange for the processing to be restricted.


Right to data portability
Every person affected by the processing of personal data has the right to receive the personal data concerning him or her in a structured, commonly used and machine-readable format. In addition, the data subject has the right to have the personal data transmitted directly from one controller to another controller, where technically feasible and when doing so does not adversely affect the rights and freedoms of other persons . To assert your right to data portability, you can contact the data protection officer appointed by the operator of this website at any time.
 

A right to object
Every person affected by the processing of personal data has the right to object at any time to the processing of personal data concerning them for reasons relating to their particular situation. The operator of this website will no longer process the personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert or exercise or defense of legal claims. To exercise your right to object, you can contact the data protection officer of this website directly.


Right to revoke your data protection consent
Every person affected by the processing of personal data has the right to revoke their consent to the processing of personal data at any time. If you would like to exercise your right to revoke your consent, you can contact our data protection officer at any time.

10 / PAID SERVICES

For the provision of chargeable services, we request further data, such as payment data, in order to be able to execute your order. We store this data in our systems until the statutory retention periods have expired.

11 / COPYRIGHTS

The copyright and all other rights to the content, images, photos or other files on the website belong exclusively to the operator of this website or the specifically named rights holders. The written consent of the copyright holder must be obtained in advance for the reproduction of any files.

Anyone who commits a copyright infringement without the consent of the respective copyright holder may be liable to prosecution and may be entitled to claim damages.

12 / DISCLAIMER

All information on our website has been carefully checked. We make every effort to ensure that the information we provide is up-to-date, correct and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, so that we cannot assume any liability for the completeness, correctness and topicality of the information, including journalistic and editorial information. Liability claims relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are fundamentally excluded.

The publisher may change or delete texts at its own discretion and without prior notice and is not obliged to update the contents of this website. The use of or access to this website is at the visitor's own risk. The publisher, its customers or partners are not responsible for damages, such as direct, indirect, incidental or consequential damages, allegedly caused by visiting this website and consequently assume no liability for such damages.

The publisher also accepts no responsibility or liability for the content and availability of third-party websites that can be accessed via external links from this website. The operators of the linked sites are solely responsible for their content. The publisher therefore expressly distances itself from all third-party content that may be relevant under criminal or liability law or offend common decency.

13 / GOOGLE MAPS

This website uses Google Maps. This enables us to display interactive maps directly on the website and allows you to use the map function conveniently. When you visit the website, Google receives the information that you have accessed the corresponding subpage of our website. This happens regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

For more information on the purpose and scope of data collection and processing by Google, as well as further information on your rights in this regard and setting options to protect your privacy, please visit: www.google.de/intl/de/policies/privacy.

14 / GOOGLE ADS

This website uses Google Conversion Tracking. If you came to our website via an ad placed by Google, Google Ads will place a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies therefore cannot be tracked across Ads customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users.
If you do not want to take part in tracking, you can refuse to set the necessary cookies - for example, by setting a browser setting that generally deactivates the automatic setting of cookies, or by setting your browser so that cookies from the domain "googleleadservices .com" can be blocked.
Please note that you are not allowed to delete the opt-out cookies as long as you do not want measurement data to be collected. If you have deleted all of your cookies in the browser, you must set the respective opt-out cookie again.

15 / GOOGLE REMARKETING

This website uses the remarketing function of Google Inc. This function is used to present interest-based advertising to website visitors within the Google advertising network. A so-called "cookie" is stored in the website visitor's browser, which makes it possible to recognize the visitor when he or she visits websites that belong to the Google advertising network. On these websites, the visitor can be shown advertising that relates to content that the visitor has previously accessed on websites that use Google's remarketing function.

According to Google, it does not collect any personal data during this process. However, if you do not wish to use Google's remarketing function, you can generally deactivate it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

16 / GOOGLE RECAPTCHA

This website uses the reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland "Google"). The query is used to distinguish whether the input was made by a human or by automated, machine processing. The query includes the transmission of the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha is not merged with other Google data. Your data can also be transferred to the USA. There is an adequacy decision from the European Commission, the “Privacy Shield”, for data transfers to the USA. Google participates in the “Privacy Shield” and has submitted to the requirements. By clicking on the query, you agree to the processing of your data. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation.
Further information about Google reCAPTCHA and the associated data protection regulations can be found at: https://policies.google.com/privacy?hl=de

17 / GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the controller responsible for data processing on this website is located outside the European Economic Area or Switzerland, the data processing of Google Analytics is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as "Google".

The statistics obtained enable us to improve our offer and make it more interesting for you as a user. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. If you have a Google user account, you can deactivate the cross-device analysis of your use in the settings there under "My data", "Personal data".

 

The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f GDPR. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Please note that the code "_anonymizeIp();" has been added to Google Analytics on this website to ensure anonymized collection of IP addresses. This means that IP addresses are processed in abbreviated form so that they cannot be linked to a specific person. If the data collected about you can be assigned to a person, this is immediately ruled out and the personal data is deleted immediately.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: Deactivate Google Analytics.
You can also prevent the use of Google Analytics by clicking on this link: Deactivate Google Analytics. This will store a so-called opt-out cookie on your data carrier, which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your end device, these opt-out cookies will also be deleted, i.e. you must set the opt-out cookies again if you wish to continue to prevent this form of data collection. The opt-out cookies are set per browser and computer/end device and must therefore be activated separately for each browser, computer or other end device.

18 / GOOGLE ADSENSE

We use Google AdSense on this website. This is an advertising program of the company Google Inc. In Europe, the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. Google AdSense enables us to place ads on this website that are relevant to our topic.

Google AdSense uses cookies to serve ads that are relevant to users, to improve reports on campaign performance or to prevent a user from seeing the same ads more than once. Google uses a cookie ID to record which ads are displayed in which browser and can thus prevent them from being displayed more than once. In addition, Google AdSense can use cookie IDs to record so-called conversions that are associated with ad impressions. This is the case, for example, when a user sees a Google Ads ad and later visits the advertiser's website with the same browser and makes a purchase there. According to Google, Google Ads cookies do not contain any personal information.
 

Through the marketing tools used, your browser automatically establishes a direct connection with the Google server. By integrating Google Ads, Google receives the information that you have accessed the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible for Google to find out and store your IP address.

 

You can prevent participation in this tracking process in various ways:

  • by setting your browser software accordingly; in particular, the suppression of third-party cookies means that you will not receive any advertising from third-party providers;

  • by deactivating conversion tracking cookies by setting your browser so that cookies from the domain "www.googleadservices.com", https://adssettings.google.com, whereby this setting is deleted when you delete your cookies;

  • by deactivating interest-based advertising from the providers that are part of the "About Ads" self-regulation campaign via the link https://www.aboutads.info/choices, whereby this setting is deleted when you delete your cookies;

  • by permanently deactivating them in your Firefox, Internet Explorer or Google Chrome browsers via the link https://www.google.com/settings/ads/plugin. Please note that in this case you may not be able to use all the functions of this website to their full extent.

The legal basis for the processing of your data is a balancing of interests, according to which the processing of your personal data described above does not conflict with any overriding interests on your part (Art. 6 para. 1 sentence 1 lit. f GDPR). Further information on Google Ads from Google can be found at https://ads.google.com/intl/de_DE/home/, as well as on data protection at Google in general: https://www.google.de/intl/de/policies/privacy. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at https://www.networkadvertising.org.

19 / GOOGLE WEBFONTS

This website uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/

20 / GOOGLE TAGMANAGER

The Google Tag Manager is a solution with which we can manage so-called website tags via an interface and, for example, integrate Google Analytics and other Google marketing services into our online offering. The tag manager itself, which implements the tags, does not process any personal data of users. With regard to the processing of users' personal data, we refer to the following information on Google services. Usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html

21 / FACEBOOK

This website uses features of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA . When you visit our pages with Facebook plugins, a connection is established between your browser and the Facebook servers. Data is already transmitted to Facebook in the process. If you have a Facebook account, this data can be linked to it. If you do not want this data to be linked to your Facebook account, please log out of Facebook before visiting our site. Interactions, in particular the use of a comment function or clicking on a "Like" or "Share" button, are also forwarded to Facebook. You can find out more about this at https://de-de.facebook.com/about/privacy

22 / INSTAGRAM

Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram. Further information can be found in Instagram's privacy policy: https://instagram.com/about/legal/privacy

23 / PINTEREST

On this website, we use social plugins from the social network Pinterest, which is operated by Pinterest Inc., 808 Brannan Street San Francisco, CA 94103-490, USA ("Pinterest"). When you visit a page that contains such a plugin, your browser establishes a direct connection to the Pinterest servers. The plugin transmits log data to the Pinterest server in the USA. This log data may contain your IP address, the address of the websites visited that also contain Pinterest functions, the type and settings of the browser, the date and time of the request, your use of Pinterest and cookies.

Further information on the purpose, scope and further processing and use of the data by Pinterest as well as your rights and options for protecting your privacy can be found in Pinterest's privacy policy: https://about.pinterest.com/de/privacy-policy

24 / TIKTOK

​On our website, features of the TikTok service are integrated. These features are offered by musical.ly Inc, 10351 Santa Monica Blvd #310, Los Angeles, CA 90025 USA ("TikTok"). If you are logged into your TikTok account, you can link the content of our pages to your TikTok profile by clicking on the TikTok button. This allows TikTok to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by TikTok. Further information can be found in TikTok's privacy policy: https://www.tiktok.com/de/privacy-policy

25 / USE OF ONLINE PLATFORMS FOR SUPPLY AND SALES PURPOSES

We offer our services on online platforms operated by other service providers. In this context, in addition to our data protection information, the data protection information of the respective platforms applies. This applies in particular with regard to the implementation of the payment process and the procedures used on the platforms for reach measurement and interest-based marketing.

Further information on processing processes, procedures and services:

  • Etsy: online marketplace for e-commerce; Service provider: Etsy, Inc., 55 Washington Street, Suite 712, Brooklyn, NY 11201, USA; Legal basis: Contract fulfillment and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b. GDPR), legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR); Website: https://www.etsy.com/de; Data protection declaration: https://www.etsy.com/de/legal/privacy/?ref=ftr

26 / EXTERNAL PAYMENT SERVICE PROVIDERS

This website uses external payment service providers, through whose platforms users and we can carry out payment transactions. For example about
PostFinance (https://www.postfinance.ch/de/detail/legal-barrier-freedom.html)
Visa (https://www.visa.de/USE Conditions/visa-privacy-center.html)
Mastercard (https://www.mastercard.ch/de-ch/datenschutz.html)
American Express (https://www.americanexpress.com/de/legal/online-datenschutzerklarung.html)
Paypal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full)
Bexio AG (https://www.bexio.com/de-CH/datenschutz)
Payrexx AG (https://www.payrexx.ch/site/assets/files/2592/datenschutzerklaerung.pdf)
Apple Pay (https://support.apple.com/de-ch/ht203027)
Stripe (https://stripe.com/ch/privacy)
Klarna (https://www.klarna.com/de/datenschutz/)
Skrill (https://www.skrill.com/de/fusszeile/datenpolitik/)
Giropay (https://www.giropay.de/rechts/datenschutzerklaerung) etc.
As part of the fulfillment of the contract, we use the payment service providers on the basis of the Swiss Data Protection Regulation and, if necessary, Article 6 Paragraph 1 Letter b. EU GDPR. In addition, we use external payment service providers based on our legitimate interests in accordance with the Swiss Data Protection Regulation and, where necessary, in accordance with Article 6 Paragraph 1 Letter f of the EU GDPR in order to offer our users effective and secure payment options.
The data processed by the payment service providers includes, among other things, inventory data such as name and address, bank details such as account numbers or credit card numbers, passwords, TANs and checksums, as well as contract, total and recipient-related information. The information is required to carry out the transactions. However, the data entered will only be processed and stored by the payment service providers. We as operators do not receive any information about (bank) accounts or credit cards, but only information to confirm (accept) or reject the payment. Under certain circumstances, the data is transmitted by the payment service providers to credit reporting agencies. The purpose of this transmission is to verify identity and creditworthiness. In this regard, we refer to the terms and conditions and data protection information of the payment service providers.
The terms and conditions and data protection declaration of the respective payment service providers, which can be accessed within the respective website or transaction applications, apply to payment transactions. We also refer to these for the purpose of further information and assertion of cancellation, information and other rights of those affected.

27 / ADOBE FONTS

We use Adobe Fonts for the visual design of our website. Adobe Fonts is a service provided by Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe), which gives us access to a font library. In order to integrate the fonts we use, your browser must connect to an Adobe server in the USA and download the font required for our website. This provides Adobe with the information that our website has been accessed via your IP address. You can find more information about Adobe Fonts in Adobe's privacy policy, which you can access here: https://www.adobe.com/de/privacy/policy.html

28 / ONLINESHOP / WEBSHOP

We process the data of our customers in accordance with the data protection regulations of the Federal Government (Data ProtectionAct, DSG) and the EU GDPR as part of the ordering process in our online store in order to enable them to select and order the selected products and services as well as their payment and delivery or processing.

The processed data includes master data (inventory data), communication data, contract data, payment data and the persons affected by the processing include our customers, interested parties and other business partners. The processing is carried out for the purpose of providing contractual services in the context of operating an online store, billing, delivery and customer service. In this context, we use session cookies, e.g. to store the contents of the shopping cart, and permanent cookies, e.g. to store the login status.

The processing is carried out on the basis of Art. 6 para. 1 lit. b (execution of order processes) and c (legally required archiving) GDPR. The data marked as required are necessary for the establishment and fulfillment of the contract. We only pass on the data to third parties in the context of delivery, payment or within the scope of legal permissions and obligations. The data will only be processed in third countries if this is necessary to fulfill the contract (e.g. at the customer's request for delivery or payment).

Users can optionally create a user account in which they can view their orders in particular. As part of the registration process, users are provided with the required mandatory information. User accounts are not public and cannot be indexed by search engines, e.g. Google. If users have terminated their user account, their data relating to the user account will be deleted, provided that their retention is required for commercial or tax law reasons in accordance with Art. 6 para. 1 lit. c GDPR. Information in the customer account is retained until it is deleted with subsequent archiving in the event of a legal obligation. It is the user's responsibility to save their data in the event of termination before the end of the contract.

As part of registration and new registration as well as the use of our online services, we store the IP address and the time of the respective user action. This data is stored on the basis of our legitimate interests and those of the user in protection against misuse and other unauthorized use. This data is not passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Art. 6 para. 1 lit. c GDPR.

The deletion takes place after the expiry of legal warranty and comparable obligations, the necessity of storing the data is reviewed at irregular intervals. In the case of statutory archiving obligations, deletion takes place after their expiry.

29 / PROVISION OF THE ONLINE OFFER AND WEB HOSTING

In order to be able to provide our online offering securely and efficiently, we use the services of one or more web hosting providers from whose servers (or servers managed by them) the online offering can be accessed. For these purposes, we may use infrastructure and platform services, computing capacity, storage space and database services as well as security and technical maintenance services.

The data processed as part of the provision of the hosting offer may include all information relating to the users of our online offer that arises in the context of use and communication. This regularly includes the IP address, which is necessary to be able to deliver the content of online offerings to browsers, and all entries made within our online offering or on websites.

Further information on processing processes, procedures and services:

30 / AGENCY SERVICES

We process our customers' data in accordance with the data protection provisions of the Swiss Confederation (Data Protection Act, DSG) and the EU GDPR as part of our contractual services. We process inventory data (e.g. customer master data, such as names or addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. text entries, etc.), contract data (e.g. subject matter of the contract, term), payment data (e.g. bank details, payment history), usage data and metadata (e.g. as part of the evaluation and performance measurement of marketing measures). The data subjects include our customers, interested parties and their customers, users, website visitors or employees as well as third parties. The purpose of the processing is the provision of contractual services, billing and our customer service. The legal basis for the processing results from Art. 6 para. 1 lit. b GDPR (contractual services), Art. 6 para. 1 lit. f GDPR (analysis, statistics, optimization, security measures). We process data that is necessary for the establishment and fulfillment of contractual services and point out the necessity of their disclosure.

Data will only be passed on to external parties if this is necessary as part of an order. When processing the data provided to us as part of an order, we act in accordance with the instructions of the client and the legal requirements of order processing in accordance with Art. 28 GDPR and do not process the data for purposes other than those specified in the order.

We delete the data after expiry of the statutory warranty and comparable obligations. The necessity of storing the data is reviewed at irregular intervals. In the case of statutory archiving obligations, the deletion takes place after their expiry. In the case of data that the client has provided to us as part of an order, we delete the data in accordance with the specifications of the order, usually after completion of the order.

31 / BROKER SERVICES

We process the data of our customers, clients and interested parties (uniformly referred to as "customers") in accordance with the data protection provisions of the Swiss Confederation (Data Protection Act, DSG) and the EU GDPR in accordance with Art. 6 para. 1 lit. b. GDPR, in order to provide them with our contractual or pre-contractual services. The data processed in this context, the type, scope and purpose as well as the necessity of their processing result from the underlying order.

In general, this includes inventory and master data of customers (name, address, etc.) as well as contact data (e-mail address, telephone, etc.), contract data (content of the order, fees, conditions, information on the brokered companies/insurers/services) and payment data (commissions, payment history, etc.). We may also process information about the characteristics and circumstances of persons or objects belonging to them if this is part of the subject matter of our order. This may include, for example, information on personal circumstances, movable or immovable property.

As part of our mandate, it may also be necessary for us to collect special categories of data in accordance with Art. 9 para. 1 GDPR, in this case in particular information about a person's health. For this purpose, we obtain, if necessary, in accordance with Art. 6 para. 1 lit a., Art. 7, Art. 9 para. 2 lit. a GDPR an explicit consent of the customer.

If it is necessary for the fulfillment of the contract or required by law, we disclose or transmit the customer's data to providers of the brokered services/objects, insurers, reinsurers, broker pools, technical service providers, other service providers, e.g. cooperating associations, financial service providers, credit institutions and investment companies as well as social insurance institutions, tax authorities, tax consultants, legal advisors, auditors, insurance ombudsmen and the Swiss Financial Market Supervisory Authority (FINMA) or the Federal Financial Supervisory Authority (BaFin). In addition, we may engage subcontractors, such as sub-brokers. We obtain the consent of customers if this is necessary for the disclosure/transmission of customer consents (e.g. for special categories of data in accordance with Art. 9 GDPR).

The deletion of the data takes place after the expiry of statutory warranty and comparable obligations, whereby the necessity of storing the data is reviewed at irregular intervals. Otherwise, the statutory retention obligations apply. In the case of statutory archiving obligations, the deletion takes place after their expiry.

32 / CONTRACTUAL SERVICES

We process the data of our contractual partners and interested parties as well as other clients, customers, clients or contractual partners (uniformly referred to as "contractual partners") in accordance with the data protection provisions of the Federal Data Protection Act (DSG) and the EU GDPR in accordance with Art. 6 para. 1 lit. b. GDPR, in order to provide you with our contractual or pre-contractual services. The data processed in this context, the type, scope and purpose as well as the necessity of their processing result from the underlying contractual relationship.

The processed data includes the master data of our contractual partners (e.g. names and addresses), contact data (e.g. e-mail addresses and telephone numbers) and contract data (e.g. services used, contract content, contract communication, names of contact persons) and payment data (we do not process any special categories of personal data unless these are part of order or contract processing).

We process data that is required to justify and fulfill the contractual services and point out the necessity of its disclosure, unless this is obvious to the contractual partners. Data is only passed on to external persons or companies if this is necessary in the context of a contract. When processing the data provided to us as part of an order, we act in accordance with the client's instructions and the statutory provisions.

As part of the use of our online services, we may store the IP address and the time of the respective user action. This data is stored on the basis of our legitimate interests and the interests of users in protection against misuse and other unauthorized use. This data will not be passed on to third parties unless it is necessary for the pursuit of our claims in accordance with Art. 6 para. 1 lit. f. GDPR or if there is a legal obligation to do so pursuant to Art. 6 para. 1 lit. c. GDPR.
The data is deleted when it is no longer required for the fulfillment of contractual or statutory duties of care and for the processing of any warranty and comparable obligations, whereby the necessity of storing the data is reviewed at irregular intervals. In all other respects, the statutory retention obligations apply.

33 / ADMINISTRATION ACCOUNTING ETC.

We process data in accordance with the data protection regulations of the Swiss Confederation (Federal Data Protection Act, DSG) and the EU GDPR as part of administrative tasks as well as the organization of our operations, financial accounting and the fulfillment of legal obligations, such as archiving. We process the same data that we process as part of the provision of our contractual services. The basis for processing is Art. 13 Para. 1 DSG, Art. 6 Para. 1 lit. c. GDPR, Art. 6 Para. 1 lit. f. GDPR. Customers, interested parties, business partners and website visitors are affected by the processing. The purpose and our interest in the processing lies in administration, financial accounting, office organization, archiving of data, i.e. tasks that serve to maintain our business activities, fulfill our tasks and provide our services. The deletion of data relating to contractual services and contractual communication corresponds to the data mentioned in these processing activities.

In this context, we disclose or transmit data to the tax authorities, consultants such as tax consultants or auditors, as well as other fee-based offices and payment service providers.

In addition, due to our business interests, we store information about suppliers, organizers and other business partners, e.g. for the purpose of later contacting you. This mostly company-related data is usually stored permanently.

34 / DATA TRANSFER TO THE USA

Tools from companies based in the USA are integrated on our website. If these tools are active, your personal data may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are obliged to disclose personal data to security authorities without you as the data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for surveillance purposes. We have no influence on these processing operations.

35 / CHANGES

We may change this privacy policy at any time without prior notice. The current version published on our website shall apply. If the privacy policy is part of an agreement with you, we will inform you of the change by e-mail or other appropriate means in the event of an update.

36 / DISCLAIMER

The author assumes no liability for the correctness, accuracy, up-to-dateness, reliability and completeness of the information.

Liability claims against the author for damages of a material or immaterial nature arising from access to or use or non-use of the published information, misuse of the connection or technical faults are excluded.

 

All offers are subject to change. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to discontinue publication temporarily or permanently.

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